Shipping
- Free US shipping on all orders over $75.
- Pre-orders ship in 4 to 6 weeks, tracking is emailed the moment your order dispatches.
- Subscriptions ship free on every order, regardless of value.
- US only for now. We currently ship within the US.
Returns
- 30-day returns on unopened products for a full refund.
- Tried it and it's not for you? Contact us within 30 days, we'll make it right.
- Refunds are processed to your original payment method within 5 working days of receiving the return.
Damaged or wrong item
If anything arrives damaged or incorrect, email a photo to hello@ascent.com and we'll ship a replacement immediately, no need to return the original.
Still have a question? Contact us →